Buildify PM is provided by Buildops Systems Pty Ltd (ABN 80 697 263 175), trading as Buildify PM. You can ask us to delete your Buildify PM account and the personal information linked to it at any time.
How to ask
- Email support@buildifypm.au from the email address you sign in with. Use the subject "Delete my Buildify PM account".
- Tell us your name and the company you use Buildify PM with.
- We reply within 2 business days to confirm it's you. We may ask you to confirm by replying from that email address.
- Once confirmed, we delete the account within 30 days and email you when it's done.
If you're a company owner or admin and want your whole company's account closed, say so in the email. We'll explain how to export your records first.
What we delete
- Your login: name, email address, phone number and password.
- Your profile photo, settings, device and notification registrations.
- Your personal messages and to-dos that aren't part of a builder's project record.
What we keep, and why
- Project records belong to the builder you work with. Site diary entries, photos, timesheets, variations and approvals you added to a builder's project are that builder's business records. They stay with the builder's company account, shown under your name or as "former user". Ask the builder if you want them changed.
- Security and audit logs that record sign-ins and important actions, kept for up to 12 months to protect accounts and investigate misuse.
- Billing and tax records for a company subscription, kept for 7 years, as required by section 286 of the Corporations Act 2001 (Cth).
- Backups: deleted information can remain in encrypted backups for up to 60 days, until those backups are replaced.
Questions
Email support@buildifypm.au or read our Privacy Policy at https://buildifypm.au/privacy.